Shipping & Returns

NOTE: European Union and UK customers. You are responsible for all VAT charges in your country.


Returns & Replacements

We offer unconditional 30 days product guarantee. In case you are dissatisfied with your purchase please return it to us within 30 days. We will extend an option of monetary refund or merchandise credit (less our shipping costs). The product must be returned in the original condition with tags attached. The credit can be applied towards any future purchase including sales items. The value of your merchandise credit will appear in your gift certificate account where you may use it for yourself or send it to another recipient.


Packaged and Shipped with Care
All bags are shipped stuffed with original manufacturers' paper stuffing to preserve the shape of the bag. Each item is carefully wrapped by our experienced packaging service and placed in the absolutely new and unused cardboard box before it is shipped to you. Both domestic and international delivery charges are based on the weight of the product shipped, dimension of the packaging box and destination zip code. All prices are expressed in U.S. currency.

We also purchase shipping insurance for you for every shipment. We pay for your insurance. All the rates quoted on the shipping charges do not include insurance costs. We absorb the cost of insuring your purchase.

International Shipping Information

Standard Delivery

We offer a promotional FREE SHIPPING option to the United States including Puerto Rico, Hawaii, Alaska and to APO addresses. We ship within 2 days and will update tracking information to your order. Unless an expedited service is requested, your order should arrive in approximately 1 business day (Central US) to 5 business days (West Coast) delivery time from shipping date.

Express Delivery

If selected, your order should arrive 1-2 business days after shipping if ordered by 12:00 noon (CST). Please note two-day orders placed after 12:00 noon (CST) Friday, or on Saturday or Sunday will be processed Monday and should arrive in 2 business days after shipping. Second-day and next-day shipping is not available to post office boxes.

Canada International Deliveries

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