I want to thank you for the excellent customer service, and let you know that the bag was delivered today, and came in excellent condition. It looks just like it does in the picture and is big enough to fit everything inside of it without me having to remove all the contents just to get one thing out, yet it’s not too big to look tacky, and it’s light enough to carry around without putting strain on my shoulders, which is rare with leather bags. Best yet, this one was within my spending limit, and I couldn’t be happier. I love your merchandise -and your sales. I’m hooked! Keep up the good work! Can’t wait to purchase from you again.